May 2014 - Matrix Accreditation
The Cardigan Centre was visited by Philip Styan on the 4th March 2014. Philip arrived on Tuesday morning to assess the information, advice, guidance and support (IAG) service provided by the centre against the Matrix standard.
Philip conducted formal and informal interviews with staff, learners, volunteers and partner organisations throughout the two day assessment. Following the review against the Matrix standards the Cardigan Centre had demonstrated that it had continued to meet the criteria and therefore accreditation was granted for a further three years.
Philip reported that “the staff demonstrated their commitment to providing impartial and relevant IAG and support to service users either as a core service or as an embedded service in teaching and learning
…the staff are enthusiastic about the service they delivered and their commitment to achieving the best outcomes possible for their clients”, and went on to highlight that “the organisation had always recognised the value of ‘soft outcomes’ for service users particularly those facing multiple barriers and are vulnerable within the ‘system’” as a strength.
We are very proud to have been successful in achieving Matrix accreditation, and this is in no small part due to all the hard work and dedication of our team.
Steve Johnson March 2014